Shipping policy
Shipping Details
Last updated: August 2026
At PureTrim, we strive to deliver your order as quickly and safely as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days.
Shipping Methods and Estimated Delivery Times
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 10–21 business days (varies by destination)
Delivery times are estimates and not guaranteed. Delays may occur due to customs, carrier issues, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a certain amount — please check the checkout page for current promotions.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
International Shipping
We ship to many countries worldwide. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. We are not responsible for any additional charges once the package has left our facility.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please reach out to us:
Email: support@PureTrim.store